Dental FAQs
You must be a Yale University Graduate or Professional student enrolled at least half-time in a Yale degree program.
September 15, 2023 at 11:59 pm with no exceptions for late enrollment
Enrollment can be completed by following the “Enroll Now” link on the homepage during the enollment period of August 15-September 15.
Important note:
Before you begin the enrollment process, be sure that you have all the information necessary to complete the enrollment forms including your complete address and the names and dates of birth of all dependents that are to be enrolled. You should have a major credit card (Visa, MasterCard, Discover or American Express) with you to pay for the plan(s) in order to complete the enrollment process.
To complete the enrollment process and be enrolled in either or both the Delta Dental and EyeMed plans, you must pay the cost of the plan(s) online. After you have paid, the enrollment process will be complete and you will be enrolled effective October 1, 2023. If, for any reason, you do not complete the enrollment process, you will be permitted to re-enter the enrollment web site to complete your enrollment. After you have paid for either or both the Delta Dental and EyeMed plans, your enrollment will be complete and you will not be able to cancel your enrollment in any plan you may have enrolled in nor will you be able to enroll in any plan you may not have enrolled in. In other words, if you completed your enrollment (including your payment) in the Delta Dental plan but did not also enroll in EyeMed, you will not have another opportunity to enroll in EyeMed. Similarly, if you completed your enrollment (including your payment) in the EyeMed plan but did not also enroll in Delta Dental, you will not have another opportunity to enroll in Delta Dental.
You may be experiencing a technical issue; email gradprofdenteye@yale.edu and explain the problem. Representatives from the Graduate and Professional Student Senate (GPSS) and the Graduate Student Assembly (GSA) will track down answers for you and reply via email.
The plan covers you for 12 months, from October 1, 2023 through September 30, 2024.
Yes.
Yes. You must first enroll in the Yale Charge Account Plan. This is done through SIS from the Student Accounts tab - Charge Account Authorization. Please note, however, that if items charged to the Student Account are not paid on time, late fees may apply.
Coverage becomes effective on October 1, 2023. It will last through September 30th, 2024.
You may enroll your lawfully married spouse or civil union partner and/or legally dependent children who are under the age of twenty seven as of October 1, 2023.
Visit www.deltadentalct.com and use Delta Dental’s dentist search to find a participating dentist near your home or campus. Two networks are available: Delta Dental PPOSM and Delta Dental Premier®. The Delta Dental PPOSM network is a smaller, more deeply discounted network. You will maximize your benefits with these lower cost providers. Delta Dental Premier® is a larger network with more modest discounts. Approximately 80% of all dentists participate in the Delta Dental Premier® network and approximately 45% participate in the Delta Dental PPOSM network. Your plan offers enhanced benefits with Delta Dental PPOSM dentists.
Use Delta Dental’s dentist search to find a participating PPO network dentist near your home or campus. We recommend that you call your dentist to determine the cost of your specific procedure. When you do that, be sure to tell your dentist that you are a member of the Delta Dental of Connecticut plan for Yale Graduate and Professional School Students, not the Yale employee plan. If you don’t say this, you may receive incorrect information. For more information, visit www.deltadentalct.com or call Delta Dental’s customer service team at 800-452- 9310. Be sure to identify yourself as a member of the Delta Dental of Connecticut plan for Yale Graduate and Professional School Students, and have your UPI ready (see your Delta Dental of Connecticut member ID card or your Yale University ID card, next to your photo).
Customer Service agents are available 8:00 a.m. - 6:30 p.m. ET Monday-Thursday, and 8:00 a.m. – 5:00 p.m. ET on Fridays. There is 24/7 service through Benefits Connection on the Delta Dental of Connecticut website www.deltadentalct.com.
Use Delta Dental’s dentist search to find a participating Premier network dentist near your home or campus. We recommend that you call your dentist to determine the cost of your specific procedure. When you do that, be sure to tell your dentist that you are a member of the Delta Dental of Connecticut plan for Yale Graduate and Professional School Students, not the Yale employee plan. If you don’t say this, you may receive incorrect information. For more information, visit www.deltadentalct.com or call Delta Dental’s customer service team at 800-452- 9310. Be sure to identify yourself as a member of the Delta Dental of Connecticut plan for Yale Graduate and Professional School Students, and have your UPI ready (see your Delta Dental of Connecticut member ID card or your Yale University ID card, next to your photo).
Customer Service agents are available 8:00 a.m. - 6:30 p.m. ET Monday-Thursday, and 8:00 a.m. – 5:00 p.m. ET on Fridays. There is 24/7 service through Benefits Connection on the Delta Dental of Connecticut website www.deltadentalct.com.
Visit www.deltadentalct.com and use Delta Dental’s dentist search to find a participating dentist near your location. Both networks are available in all states.
You have paid an annual premium for the coverage; it will remain in effect from October 1, 2023 through September 30, 2024, even if your status as a Yale student changes.
No. You’ll need to wait until next year’s enrollment period to add your spouse to dental coverage.
You’ll need to wait until next year’s enrollment period to enroll in the plan.
For questions or more information, visit www.deltadentalct.com or call Delta Dental’s customer service team at 800-452-9310. Be sure to identify yourself as a member of the Delta Dental of Connecticut plan for Yale Graduate and Professional School Students, and have your UPI ready (see your Delta Dental member ID card or your Yale University ID card, next to your photo).
Customer Service agents are available 8:00 a.m. - 6:30 p.m. ET Monday-Thursday, and 8:00 a.m. – 5:00 p.m. ET on Fridays. There is 24/7 service through Benefits Connection on the Delta Dental of Connecticut website www.deltadentalct.com.
On or after October 1, 2023, go online to get your Delta Dental membership ID card. Go to www.deltadentalct.com. Login/register for an account using your UPI number found on your Yale ID card. Click the ID card icon. Your ID card will display and you can print it immediately.
Yes. On or after October 1, 2023, go online to get your new Delta Dental membership ID card. Go to www.deltadentalct.com. Login/register for an account using your UPI number found on your Yale ID card. Click the ID card icon. Your ID card will display and you can print it immediately.
You may not need your card if you have your membership information. This can be accessed by making an account on the Delta Dental website using your UPI number. Your UPI can be found on your Yale University ID card, next to your photo.
You will have to call Delta Dental at 800-452-9310 on or after October 1, 2023 to request an address change or to confirm enrollment. Be sure to identify yourself as a member of the Delta Dental plan for Yale Graduate and Professional School Students, and have your UPI ready (see your Delta Dental member ID card or your Yale University ID card, next to your photo).
Customer Service agents are available 8:00 a.m. - 6:30 p.m. ET Monday-Thursday, and 8:00 a.m. – 5:00 p.m. ET on Fridays. There is 24/7 service through Benefits Connection on the Delta Dental website www.deltadentalct.com.
Yes. However, please contact the provider directly and thouroughly read through this website as your first step.
You may send your questions to gradprofdenteye@yale.edu. Representatives from the Graduate and Professional Student Senate (GPSS) and the Graduate Student Assembly (GSA) will track down answers for you and reply via email.
Please be mindful that these are student volunteers. They are not Yale admin or insurance professionals, so there may be some wait time, especially during high volume times (such as around enrollment).
No. Be sure to consider carefully the benefits and costs associated with the dental plan before submitting your enrollment/payment information. You are pre-paying for 12 months of coverage and will not be able to cancel once you’ve enrolled.