Eye Care FAQs
You must be a Yale University Graduate or Professional student, or PhD student to enrolled at least half-time in a Yale degree program.
September 15, 2024 at 11:59 pm with no exceptions for late enrollment.
Enrollment can be completed online.
Important note:
Before you begin the enrollment process, be sure that you have all the information necessary to complete the enrollment forms including your complete address and the names and dates of birth of all dependents that are to be enrolled.
Once you have selected and paid through your chosen payment option, your enrollment will be finalized and effective from October 1, 2024. If you do not complete the enrollment process for any reason, you will be allowed to re-enter the enrollment website to finish your enrollment. However, after payment is made for either or both the Delta Dental and EyeMed plans, your enrollment is final, and you will not be able to cancel or add any plans.
In other words, if you complete your enrollment and payment for the Delta Dental plan but do not enroll in EyeMed, you will not have another chance to enroll in EyeMed. Similarly, if you complete your enrollment and payment for the EyeMed plan but do not enroll in Delta Dental, you will not have another chance to enroll in Delta Dental.
Graduate & Professional students
You should have a major credit card (Visa, MasterCard, Discover or American Express) with you to pay for the plan(s), or if applicable charge to your student account, in order to complete the enrollment process.
To complete the enrollment process and be enrolled in either or both the Delta Dental and EyeMed plans, you must pay the plan cost online.
PhD students
To complete the enrollment process and be enrolled in either or both the Delta Dental and EyeMed plans, you must choose either payroll deduction, major credit card (Visa, MasterCard, Discover or American Express), or if applicable charge to your student account. Once you have selected and paid through your chosen payment option, your enrollment will be finalized and effective from October 1, 2024.
The annual premiums for vision coverage are as follows:
|
Single student |
$82.20 |
|
Student + Spouse |
$156.36 |
| Family | $229.56 |
The plan covers you for 12 months, from October 1, 2024 through September 30, 2025.
Yes.
Yes. You must first enroll in the Yale Charge Account Plan. This is done through SIS from the Student Accounts tab - Charge Account Authorization. Please note, however, that if items charged to the Student Account are not paid on time, late fees may apply.
Coverage becomes effective on October 1, 2024. It will last through September 30th, 2025.
You may enroll your lawfully married spouse or civil union partner and/or legally dependent children who are under the age of twenty-six as of October 1, 2024.
The EyeMed Vision Care plan provides a savings on eyewear through thousands of vision care providers, as well as additional savings of up to 40% off a complete pair of eyewear and 15% off conventional contact lenses at all provider locations once the initial benefit has been used. For more information, visit www.eyemed.com or call EyeMed Vision Care’s customer service team at 866-299-1358.
Customer Service agents are available 7:30 a.m. – 11:00 p.m. ET Monday through Saturday, and 11:00 a.m. – 8:00 p.m. on Sundays. Many functions can be performed on EyeMed Vision Care’s web site www.eyemed.com, such as printing a replacement ID card or an explanation of benefits.
Enjoy convenient access to thousands of doctors nationwide, including both private practitioners and leading optical retailers. To see a list of participating providers near you, go to www.eyemed.com, choose the ‘SELECT’ network from the “Locate a Provider” dropdown box and enter your zip code. You can also call 866-299-1358.
Enjoy convenient access to thousands of doctors nationwide, including both private practitioners and leading optical retailers. To search for providers, please visit www.eyemed.com, choose the ‘SELECT’ network from the “Locate a Provider” dropdown box and enter the applicable zip code. You can also call 866-299-1358.
You have paid an annual premium for the coverage; it will remain in effect from October 1, 2024 through September 30, 2025 even if your status as a Yale student changes.
No. You’ll need to wait until next year’s enrollment period to add your spouse to vision coverage.
You’ll need to wait until next year’s enrollment period to enroll in the plan.
For questions or more information, visit the Eye Med website or call EyeMed Vision Care’s customer service team at 866-299-1358. Be sure to identify yourself as a member of the EyeMed Vision Care plan for Yale Graduate & Professional Students or PhD students and have your UPI ready (see your Yale University ID card, next to your photo).
Customer Service agents are available 7:30 a.m. – 11:00 p.m. ET Monday through Saturday, and 11:00 a.m. – 8:00 p.m. on Sundays. Many functions can be performed on EyeMed Vision Care’s website, such as printing a replacement ID card or an explanation of benefits.
On or after October 1, 2024, you can request a membership ID card online at the Eye Med website. Login/register for an account and print your membership ID card immediately.
Yes. On or after October 1, 2024, a new membership card will be mailed to the address you submitted with your enrollment application, along with a list of local EyeMed providers, and information on optical health. In addition, you can request a new membership ID card online at the Eye Med website. Login/register for an account and print your membership ID card immediately.
No, an EyeMed ID card is not required to use the benefit. You must advise the EyeMed provider that you are enrolled in the EyeMed Vision Care plan for Yale Graduate & Professional Students, or PhD students. In most cases, membership can be verified by providing your full name, address, UPI number and date of birth (as submitted on the enrollment application). Your UPI can be found on your Yale University ID card, next to your photo.
Yes, this plan provides coverage for a standard contact lens exam and fitting, subject to the terms of the plan.
Yes, you can purchase contact lenses online at www.contactsdirect.com. Your EyeMed contact lens allowance will be applied right in the shopping cart and shipping is free. The contact lenses will ship after the prescription has been verified. An updated prescription (if more than a year old) is required to make an online purchase.
If you have Hospitalization/Specialty coverage through Yale Health, the Ophthalmology/Optometry Department at Yale Health Center provides evaluation and management of all eye problems; routine eye exams, including prescriptions for eyeglasses; and resources for students with special visual needs and the blind. Contact lens exams, fittings, vision hardware or materials are not covered by Yale Health.
Yes. However, please contact the provider directly and thouroughly read through this website as your first step.
You may send your questions to gradprofdenteye@yale.edu. Representatives from the Graduate and Professional Student Senate (GPSS) and the Graduate Student Assembly (GSA) will track down answers for you and reply via email.
Please be mindful that these are student volunteers. They are not Yale admin or insurance professionals, so there may be some wait time, especially during high volume times (such as around enrollment).
You will have to call EyeMed Vision Care’s customer service team at 866-299- 1358 on or after October 1, 2024 to request an address change or to confirm enrollment. Be sure to identify yourself as a member of the EyeMed Vision Care plan for Yale Graduate & Professional Students or PhD students and have your UPI ready (see your Yale University ID card, next to your photo).
Customer Service agents are available 7:30 a.m. – 11:00 p.m. ET Monday through Saturday, and 11:00 a.m. – 8:00 p.m. on Sundays. Many functions can be performed on the EyeMed Vision Care’s website, such as printing a replacement ID card or an explanation of benefits.
No. Be sure to consider carefully the benefits and costs associated with the vision plan before submitting your enrollment/payment information. You are pre-paying for 12 months of coverage and will not be able to cancel once you’ve enrolled.